Terms and Conditions

Effective Date: February 20, 2025

1. Introduction Welcome to Closedata (closedata.co). By using our platform, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our services.

2. Services Closedata provides a SaaS platform that enables users to interact with their data through conversational AI, transforming raw data into actionable insights.

3. User Responsibilities

  • You must provide accurate and complete information during registration.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You agree not to misuse our services, including attempting unauthorized access.

4. Subscription and Payment

  • Subscription fees are billed in advance and are non-refundable.

  • We reserve the right to change our pricing with prior notice.

5. Intellectual Property

  • All content on Closedata, including trademarks, logos, and software, is the property of Closedata or its licensors.

  • You may not copy, modify, or distribute our intellectual property without permission.

6. Data Usage and Privacy

  • We process user data in compliance with our Privacy Policy.

  • You retain ownership of your data, but grant us a license to process it for providing our services.

7. Limitation of Liability

  • Closedata is provided "as is" without warranties of any kind.

  • We are not liable for indirect, incidental, or consequential damages arising from your use of our platform.

8. Termination

  • We may suspend or terminate your access if you violate these terms.

  • You may cancel your subscription at any time, but no refunds will be provided.

9. Governing Law These terms are governed by the laws of Portugal.

10. Contact Information For any questions, contact us at joaquim@closedata.co.


Privacy Policy

Effective Date: February 20, 2025

1. Introduction This Privacy Policy explains how Closedata collects, uses, and protects your personal data.

2. Data Collection

  • We collect information you provide during registration, including name, email, and payment details.

  • We collect usage data to improve our services.

  • We may use cookies to enhance your experience.

3. Use of Data

  • To provide and improve our services.

  • To communicate with you about updates or support inquiries.

  • To ensure security and prevent fraud.

4. Data Sharing

  • We do not sell your data.

  • We may share data with third-party service providers for payment processing, analytics, and hosting.

  • We may disclose data if required by law.

5. Data Security

  • We implement security measures to protect your data.

  • However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Data Retention

  • We retain your data as long as necessary to provide our services.

  • You may request deletion of your data by contacting us.

7. Your Rights

  • Access, update, or delete your personal data.

  • Opt-out of marketing communications.

  • Request a copy of your data.

8. Changes to This Policy We may update this policy, and changes will be posted on our website.

9. Contact Information For privacy-related inquiries, contact us at joaquim@closedata.co.